5 questions to ask your people in pursuit of greater effectiveness [Download PDF version]: Li #175 The Effective Listening Leader IN THEIR PURSUIT of effectiveness, many leaders neglect one of their greatest resources: The people who report to them, those they typically work with every day. Significant wisdom and help is right under their noses. Here are two important definitions: Efficiency means “doing things right” (i.e., easier, faster, cheaper). Effectiveness means “doin

Excellent contributors of today need leaders and managers who understand their role [Download PDF version]: Li #174 Servant Leaders for Knowledge Workers GENUINE SERVANT LEADERS think differently from conventional authority figures. Look closely and dig into why they do what they do and you’ll see a sharp distinction in values, philosophies, and motives compared to average leaders. New leaders for a new age In a previous article I surveyed the changes from the industrial-age

Entropy is all around us. Leaders provide the antidote. [Download PDF version]: Ii #149 The Price of Excellence LIKE MANY PARENTS, leaders are often on a search for the magic pill. While few verbalize it, they long for some method by which they can instruct people once and have them go on to function like wind-up toys, without further attention. It can’t happen. Meditations on a flag I will never forget the train of thought that took me over one day in 2009 when I was serving

Leaders and managers are still struggling to adapt to knowledge workers [Download PDF version]: Li #173 New Leadership for a New Age PETER DRUCKER ACCOMPLISHED one of the rarest of things: He anticipated the future. Since the late 1700s the economy of the Industrial Age reigned, with its accompanying theories and practices. By the 1950s Drucker saw that a new economy was coming, bringing along its own theories and practices. It would be characterized by the knowledge worker.