People don't expect perfection, but do want leaders who are real THE LEADERSHIP CREDIBILITY you earn through your professional competence (knowledge and skills) and your personal conduct (behaviors) is the single most important factor that influences people to be willing to follow you. It is not, however, a once-and-done issue. Inauthentic leaders are exposed Think of leaders you have known up close or from a distance through history or the news who started out with flying co