How to cultivate the essential quality of perseverance [Download PDF version]: Li #171 For Sustained Personal Performance IN 1952 A young woman named Florence Chadwick waded into the cold Pacific. She hoped to set a new speed record for swimming the 26 miles from Santa Catalina Island to the California coast. Florence had the credentials. She had already swum the English Channel in both directions, the first woman to do so. It was a cold, foggy morning and the going was rough

Anger is not necessary in order to hold people accountable [Download PDF version]: Li#170 The Ineffective Angry Manager “I CAN’T STAND IT anymore,” spouts the manager over the phone. “This employee has frustrated me time and time again, and I can’t take it anymore! I want to fire him!” Firing someone is not something to be considered lightly. “How did it get to this point?” I ask. Soon it becomes clear what has happened. An employee has been allowed for quite some time to per