Managers doing what others can and should do multiplies "learned helplessness" [Download PDF]: LI#167 Build a Resourceful Team MANAGERS CAN LOSE sight of their proper goal. Shaped by habit to be the best “doers” in the office or department, they forget that success is not determined by how much they do, but by how much gets done because of what they do In this and following articles I want to develop a concept I call Servant Managing. It is a philosophy and approach that deve